Do-It-Yourself UX Audit Checklist - CanCode.io

Best Practices

UX Audit Checklist

Improve the shopping experience, delight customers, and make business more profitable with this UX checklist.

Fields and Forms

Building User Trust

Log In

0/4 completed

Guideline

Implementation

Impact

Users can log in/sign in via social networks.

The 'Login' page has also 'Create an account' option.

There is a 'Log In' or 'Sign In' heading.

The 'Forgot password' option is present on the login screen.

Entered password characters can be seen using the 'eye button'.

There is a product logo on the login page.

A ‘Remember me' checkbox is present on the 'Login' page.

Registration

0/4 completed

Guideline

Implementation

Impact

When creating a password, users can see its requirements: the number of characters, numbers, special characters etc.

When users confirm their password by entering it for the second time, the field shows that the passwords match.

Users can register via social networks, Google accounts, or mail with one click.

Fields are checked for correctness instantly, not after users finish registration.

Users are able to read terms and conditions. ‘I agree...' checkbox is located next to the registration button.

Typography

0/4 completed

Guideline

Implementation

Impact

Font size/weight is different for various content types.

Fonts used for the text content are at least 14px in size.

Different font styles/families are used to distinguish content from controls.

Uppercase words are used only for labels, headers, or acronyms.

No more than two different font families are used.

Architecture

0/4 completed

Guideline

Implementation

Impact

Navigation is consistent.

There is room for future navigation growth.

Users can navigate back and forth on any page.

A search bar is present and visible on every page (for larger applications).

Related information should be grouped together.

Users can skip onboarding.

Interaction

0/4 completed

Guideline

Implementation

Impact

Asking for help does not interrupt user progress.

Repetitive actions or frequent activities are minimized.

After an error, users can easily start over the process.

Users are supported according to their level of expertise.

Privacy

0/4 completed

Guideline

Implementation

Impact

You use SSL certificates on your website.

There is a permission request to use cookies.

There is an option to refuse using cookies.

Building User Trust

0/4 completed

Guideline

Implementation

Impact

Do you have an 'About' page?

The customer support number is displayed in the footer.

Does the website have reviews from real customers?

Company's physical address is present on the website.

Users can find company certificates, awards or diplomas on the website.

Users can check the credibility of certificates, reviews etc.

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